Profitability: be Trapped by Competence Bias Case Study in User Charge Tariff of Highway Public Transport Exit Permit at Highway Public Transport Station in East Java

Abstract

Highway public transport station is important transportation infrastructure. Physically to change transportation moda for passanger and place to consolidatian the vehicle. For government highway public transport station as place to put user charge. User charge used to finance local government. Hyman (2002:398-399) describe that user charge are prices determined through political rather market interaction. Political decision is action by manager. Manager must have competence (Spencer, 1993) managing efficienct market to be decision making policy so the government will get earning. The goal of this research is as the following. First to describe the profitability and competence bias for user charge tariff of highway public transport exit permit at highway public transport station in East Java. Second, how profitability and competence bias the user charge tariff of highway public transport exit permit at highway public transport station in East Java. This research use primary data with 192 person from informan group (77 highway public transport station manager, 77 driver and 38 transportation consument organization/ transportation board) to describe profitability and competence bias in user charge tariff of highway public transport station use discriptive analize and qualitative analize. Informan subyek needed from informan group until when enough to answer phenomena in this research. Decision making is ability to make consistent judgement with risk executive function (Missier at all, 2011). Efficient market hyphotesis will give information to predict opportunity (Timmermann and Granger, 2004). The competence biases lead to irrational behaviors and flawed decisions (Pompian, 2012, p.43), avoid flawed decisions local government must select person while recruit manager at highway public transport station. Selection based on especially knowledge competence, so station will get profitability by user charge tariff.